On National lipstick day MAC Cosmetics decided to give out free lipsticks. Sounds great right? Yeah… no. I was on vacation in a country part of Georgia, so I came to the conclusion in my mind that country women don’t care too much about MAC, I was wrong lol. My sister and I pulled up to the Dillard’s and there were about 30 people waiting outside, and we’re like ok cool we should definitely be able to get a lipstick. That moment of joy was short-lived. We heard there was a line that formed inside the mall in front of the store; that line was long as hell! People started feeling uneasy, yelling and banging on the door. They finally let us in, and everyone’s rushing over to the counter. There’s no organization, no roped off areas, and you could tell they were completely unprepared. It was a total shit show.
Initially, there were only two people working, that definitely wasn’t going to work. They told us that they weren’t going to hand the lipsticks until we got in a single file line, but when you had people come in from two different entrances, how is that supposed to work out fairly? They parted the line at the middle of the long ass line and made two lines. The staff never communicated to the overall crowd the number of lipsticks they had in stock, which would’ve been beneficial. But according to a few customers who were fortunate enough to get a free lipstick they only 3 color options (pink, green, and blue) and they only had 93 total lipsticks to hand out. I guess they assumed that people would stick around and buy something even after they stood in a long ass line for nothing. Once they ran out, they began handing out these little raggedy samples. And the crowd dispersed, disappointed and frustrated.
I understand why MAC thought this was a good idea. They have more competitors now than they ever had before, and they have to compete. But to be honest, they are pretty much a subpar cosmetics company when it comes to quality. I wasn’t terribly heartbroken about not getting a free lipstick (I know where to go for better), I was just mad that I wasted time, when they could’ve handed out tickets upfront like other stores did or been more upfront about how many they had to begin with. They could’ve been more prepared and organized with one line at one entrance. We’ll see if they’ll do this again next year, I’m kinda hoping they won’t.